Susan sits on the Board of Uber UK, and Moonpig plc where she is Chair of Remco, Designated Workforce and ESG Lead. She is a Co-Founder of Chapter Zero, an organisation dedicated to providing education, insight and support on climate change to Non-Executive Board Directors and Chairs. Susan is also an Ambassador for the World Travel & Tourism Council and is an Association Member for Bupa.
Susan is involved in several start-ups in carbon capture and sustainability. Prior to her plural career, Susan was Managing Director of British Gas Residential Services, a £1.8bn revenue division, leading the Service and Repair, Central Heating Installations, Electrical Services, and Dyno-Rod business units. She joined British Gas from the Acromas Group where she was Chief Executive of the Travel division, responsible for Saga Holidays, Hotels and Cruises, the AA Travel division, and Titan Travel. Previously, she held senior roles at Royal Caribbean International, Avis Europe, PepsiCo International, McKinsey & Co, and Saatchi & Saatchi, living in seven countries worldwide.
She was previously Chair of Tangle Teezer, Carbon Gap and of Caresourcer.com. She has held several non-executive directorships including: Department for Exiting the European Union (DExEU), Wizz Air plc, Courtaulds plc, Royal & Sun Alliance plc, Transcom, First Choice Ltd., S.C Johnson, Whitbread plc, Affinity Water and The Rank Group plc. Susan was also a member of the Advisory Board of the LUISS Business School in Rome.
Susan has a BA from the Johns Hopkins University in Baltimore, MD, and an MA from the Johns Hopkins School of Advanced International Studies (S.A.I.S.) in Washington DC. She is fluent in German and Italian.
Susan lives near London with her husband. She loves being outdoors and enjoys combining sailing, travel and photography.
